Tuition

Queens Muay Thai has a strict no-refund policy of processed payments for training and other purchases. All payments are final, non-refundable, and non-exchangeable. Queens Muay Thai is not responsible for a participant’s loss of training due to illness, injury, emergency situations or other unforeseen circumstances.

It is your responsibility to make use of the products or services that you have purchased. Failure to attend training programs or use services/products after your payment has been processed are not cause for refund.

You have the option to pause/hold or cancel future payments of your subscription. All subscriptions are dated the same day as your initial purchase (e.g., First payment was made on May 15, next payments will be made on the 15th of every month). It is your responsibility to know your next payment date and contact Queens Muay Thai via email for your subscription hold or cancellation request no less than 7 days before the next payment date. Monthly subscription pause/hold or cancellation requests made after a payment has been processed will not be refunded and only future payments after that month will not be processed.

You will receive an e-mail confirmation once your subscription has been paused or canceled.

Queens Muay Thai reserves the right to cancel classes/sessions for statutory holidays, and/or extenuating circumstances. Students will be notified via e-mail newsletter for any schedule changes or class/session cancellations.

Students with private training schedule changes are required to e-mail them to info@queensofbramptonmuaythai.com at least a week prior to the session. Make-up sessions are subject to availability and can only be scheduled within the week of the original session and do not carry into the weeks after. Missed sessions without e-mail notification before the start of the session will not be rescheduled for a make-up session.